Lost Access to Your Account Email

Your email is your key to Betmode — magic links land there, and there's no password to fall back on. If you've lost access to that inbox, here's how to get back into your account.

Still logged in on a device?

If you have an active Betmode session anywhere — your phone, another browser — contact support from there right away via live chat. Being inside the account is the quickest way for us to verify it's yours and move it to a new email.

Locked out completely?

Reach out to our support team on live chat at betmode.io — you don't need to be logged in. Tell us you've lost access to your account email, and we'll walk you through verification before moving the account to an inbox you control.

To prove the account is yours, it helps to have as much of this ready as you can:

• Your username and, if you saved it, your User-ID.
• The email address the account is registered to.
• A deposit or withdrawal transaction hash from your wallet.
• Roughly when you created the account and when you last played.

The more you can show, the faster we can get you back in. We take this slowly on purpose — the same checks that slow you down today are what stop someone else from claiming your account tomorrow.

Protect yourself going forward

Once you're back in, treat your inbox like the key it is: a strong password and two-factor authentication on your email account, and never share a magic-link email with anyone. Betmode will never ask you for a login link.